Dr. Robert S. Christensen
Give us a call:
415-381-3355
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Our Services & Policies


SERVICES
  • Thorough eye health exams with state of the art instruments
  • Optomap available- can take the place of dilation. Ask us how!
  • OCT available- 3 Dimensional Retinal Imaging
  • Contact lens fittings of all types
  • Vision Therapy for all ages
  • School/sports vision performance testing,
  • Co-management for laser and cataract surgeries
  • Frame styling to complement your lifestyle
  • Outside prescriptions welcome!
  • EnChroma Glasses for color deficiency

Office Cancellation Policy
Our goal is to provide quality individualized medical care.  "No-shows" and late cancellations inconvenience those individuals who need access to eye care in a timely manner. We would like to remind you of our office policy regarding missed appointments. This policy enables us to better utilize available appointments for our patients in need of medical care. 

Cancellation of an Appointment: In order to be respectful of the medical needs of other patients, please be courteous and call our office promptly if you are unable to show up for an appointment. This time will be reallocated to someone who is in need of an appointment. If it is necessary to cancel your scheduled appointment, we require that you call at least 24 hours in advance. Appointments are in high demand, and your early cancellation will give another person the possibility to have access to timely medical care.

How to Cancel Your Appointment: To cancel appointments, please call 415-381-3355. If you do not reach us, you may leave a detailed message on our voicemail. If you would like to reschedule your appointment, please leave your phone number and we will return your call.

Late Cancellations: A late cancellation is considered when a patient fails to cancel their scheduled appointment with a 24-hour advance notice.

No Show Policy: A "no-show" is someone who misses an appointment without cancelling it in an adequate manner. A failure to be present at the time of a scheduled appointment will be recorded in your medical record as a "no-show."
  • First missed/rescheduled appointment (with less than 24 hours notice): $50 fee will be billed to your account
  • Second missed/rescheduled appointment: $50 fee will be billed to your account
  • Third missed appointment: $50 fee will be billed to your account and you may be discharged from our practice.

FINANCIAL POLICY

Payment is due at the time of service.
​For your convenience we accept the following methods of payment: Cash, Personal Checks, Mastercard and Visa
We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time treatment is scheduled unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at (415) 381-3355. Many times, a simple telephone call will clear any misunderstandings.
Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.
Insurance Plans
We participate with VSP, Medical Eye Services, and EyeMed. Check with our staff if you have other types of coverage.
​
​PATIENTS WITH MEDICARE PLEASE NOTE:

We welcome Medicare patients. As a courtesy, we will also bill your secondary insurance provider directly. You will be asked to sign an Advanced Beneficiary Notice for services not covered under Medicare. You are responsible for covering the costs of these services.
Contact Us
Dr. Robert Christensen
250 Camino Alto, 
Suite 110
Mill Valley, CA 94941
Phone: 415-381-3355
Fax: 415-381-9579
admin@eyedrbob.com
Office Hours
Tue     9:00 am - 6:00 pm
Wed    9:00 am - 6:00 pm
Thu     8:00 am - 5:00 pm
Fri       8:00 am - 5:00 pm
Sat      8:00 am - 3:00 pm